The Shankly Hotel in Liverpool. Book The Shankly Hotel, Liverpool on Tripadvisor: See 5,817 traveler reviews, 3,946 candid photos, and great deals for The Shankly Hotel, ranked #17 of 109 hotels in Liverpool and rated 4.5 of 5 at Tripadvisor. I advised this all at reception upon on departure, she advised she was going to look into it for me and I would receive an email by 3pm. At The Shankly Hotel you'll be within just a 10-minute stroll of popular attractions like Cavern Club and Liverpool Empire Theatre. The issue with the rooms was eventually sorted during the evening reception or so we thought.It had been agreed that a tab placed on the bar for top table would not service shots and was only for top table guests. - See 5,817 traveler reviews, 3,946 candid photos, and great deals for The Shankly Hotel at Tripadvisor. Location brilliant. Visit some of the places he lived in or played at that are family-verified and chase the tracks of this local soccer star. We were double booked for our room when we arrived Looks like you might have an AdBlocker on. Building and decor great. Working for the shankly hotel was my biggest regret, 2 years being ran into the ground, 15hr shifts 6 days a week no break but get the breaks taken off your wage, always under paid an if you were they wouldn’t give you your money until the next pay day so you’d have to wait another 2 weeks for your very hard earned money! Who doesn't try all the beds when there is 5 but the others where singles. The Shankly Hotel is located in Liverpool City Centre, just a stone's throw away from many of the city's finest transport links. From AU$141 per night on Tripadvisor: The Shankly Hotel, Liverpool. Featuring free WiFi and a stylish restaurant, The Shankly Hotel offers accommodation in Liverpool, 100 yards from Royal Court Theatre.Guests can enjoy the on-site bar, free WiFi and private onsite parking. The Shankly Hotel, Liverpool: See 5,817 traveller reviews, 3,946 candid photos, and great deals for The Shankly Hotel, ranked #17 of 109 hotels in Liverpool and rated 4.5 of 5 at Tripadvisor. 38-inch Flat-screen televisions come with premium cable channels and pay-per-view films. The Shankly Hotel in Liverpool. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. The first manager dealing with the refund confirmed it was being processed and, subsequent to his departure from the business, I actually find out from another manager that he hadn't even commenced the refund process, this being after a couple of months of communications where he was essentially lying to me. We’ll even let you know about secret offers and sales when you sign up to our emails. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Each accommodation is individually furnished and decorated. The Shankly Hotel is happy to organize private or group tours for you to learn more about Bill Shankly, but also explore the nooks and crannies of Liverpool. Not a great view but great sized window. The food at the restaurant was lovely, room was clean And great value for money. They all followed us out, clearly worried and disappeared to god knows where. Paying for parking, it should be free if your staying here. ABSOLUTELY DISGUSTED! They started saying that it was them in the wrong room and their mum was in reception. Very rude. Comfy beds Please whitelist confidentials.com to continue to our site and enjoy an Ad-Light experience. We will use the same guidelines and standards for all user-generated content as well as the property replies to that content. The Shankly Hotel: Gorgeous! So I gets to reception and I tell you now the staff didn’t believe me. DO NOT WASTE YOUR MONEY!!!!!!!!!!!! Signature Living at Shankly Hotel features 23 apartments, all of which are equipped with a variety of facilities to ensure an enjoyable stay. Looked in the toilet as the lid was up and someone had urinated and not flushed.I then went through passage into the bedroom. Once a review has been submitted, you can modify it by contacting Booking.com customer service. Tv was a little slow or the remote not sure which it was. Besides the above, which resulted in a very poor night's sleep in a sub-standard room, I am still awaiting a full refund FIVE MONTHS after our stay, which had been agreed on the morning of checkout with the manager on duty. Staff membership look down on you. I opted for refund.6 months later, after phoning, tweeting and generally trying to drive them mad, no refund came. General enquiries: 0151 459 3383 Booking enquiries: reservations@shanklyhotel.com Bathrooms include shower/tub combinations with jetted bathtubs and complimentary toiletries. “Aim for the sky and you’ll reach the ceiling. Good size tv if it wasn't so slow. Whether negative or positive, we'll post every comment in full, as quickly as possible, after being moderated to comply with Booking.com guidelines. The Shankly Hotel Reviews 5 • Average . All rights reserved. Perfect room for groups/families. We were allocated room 408. I had a reservation and stayed over Saturday 5th September. I eventually got a message from a guy from customer relations called Liam Bellew (deffo not a relation to Tony I’m sure) He takes my card details and says he will give me a refund. The front leg was snapped off so if anyone tried to sit on it it would have collapsed. From a look at other reviews, it seems that this is how the Shankly/Signature Living do business, as many other people appear to have been in the same situation with something having been agreed and then subsequently being ignored. Spend your money elsewhere, with a business that has integrity. However they gave us another room. Big Luv - Boxing Day Special tickets. All we ask is that you follow a few simple guidelines. Contributions to Booking.com are a reflection of the dedication of our guests and properties, and are treated with the utmost respect. Signature Living at The Shankly Hotel offers 23 air-conditioned accommodations with iPod docking stations and safes. The Shankly Hotel is happy to organize private or group tours for you to learn more about Bill Shankly, but also explore the nooks and crannies of Liverpool. Guests can surf the web using the complimentary wireless Internet access. The Shankly Hotel is rated "Very Good" by our guests. Write a review. !All In all I am extremely disappointed with the whole experience and it has ruined what I wanted to be a great birthday weekend. Superb hotel, lovely comfortable room, beautiful decor, lots of space, ideal location for Liverpool centre and access to shops, bars and restaurants. Please don’t include personal, political, ethical, or religious commentary. I hope that through writing this review the weddings team can address their customer service and show compassion to guests when weddings are cancelled. For what I paid I wasnt impressed. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Hotel Description. I would have cuddled up to wifey and shivered myself to sleep but it turns out this room of doom is next to some kind of lift machinery because it clanked and grinded all night.Went down next morning and complained. Was thinking of returning for nye even after the rude experience I had but the phone telephone conversation I had today reminds me why I felt so uncomfortable. Get in touch. A month before we tried to book but with a little difficulty because we had a voucher.. Paul on reception came to our rescue, a real gem, nothing was a problem for him and we were booked in there and then on a bubbles and breakfast night. The cleaner and night duty manager had to come up a number of times to sort which took some time, all at 2-3am. There were numerous shots and drinks on the tab that no one on the top table even drank. It is amazing that a business can continue with such poor customer service and complete disregard for the consumer. I advised we were going out but if someone could come have a look. Contributions should be appropriate for a global audience. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. The bed wasn't the comfiest and the duvet was awful. The hotel and the rooms are exceptional BUT do not try to contact them by e-mail as they NEVER respond.Tried to book an additional nights stay by e-mail but all attempts were totally ignored. Excellent hotel, VERY poor customer service. The Shankly Hotel is rated "Very good" by our guests. I won’t ever book with this company, and I’m on to my Mum and her friends that they’d be better off spending their money elsewhere. Great location, comfy beds, spacious room, friendly staff. A little damaged in areas etc didn’t exactly feel luxurious but for the price still really good value! Filter by: Filter by: JUSTIN TV 3 reviews. we've stayed at this hotel a lot this time we brought my son and grandaughter they absolutely loved it . Your current currency is Indian rupee, Choose your language. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Featuring free WiFi and a stylish restaurant, The Shankly Hotel offers accommodation in Liverpool, 100 yards from Royal Court Theatre.Guests can enjoy the on-site bar, free WiFi and private onsite parking. It is a tired, shabby hotel and is definitely not four star. He’s also ignoring my emails now too.I’ll keep trying to get my money back off of these shoddy people but in the mean time, maybe look elsewhere than this tatty place if you want to stay somewhere that prides itself on good customer service. shanklyhotel.com. No enforcing of mask use in the hotel lobby. Aim for the ceiling and you’ll stay on the floor.” – Bill Shankly The Shankly Hotel consists of 63 luxurious bedrooms that football fans across the world will fall in love with – and is the ideal destination for those who appreciate style, fun and flexibility. Sadly the wedding was cancelled in February. Dont know why people have given bad reviews , this place is amazing been about 3 times now perfect for couples parties or family took our daughters here for a day in liverpool awesome experience. Choose your currency. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Good location. The management team are completely incompetent. Booking.com™. 38-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. That room was obviously a spare or overspill room or something because it was freezing cold. The looks the women at reception gave we’re horrendous but very nice towards the girls who were already dressed up. The staff were amazing an extremely helpful, we booked through booking.com and managed to book easy enough but when we arrived at the hotel, we realised we were a day early the staff were very welcoming and helped us change it through booking.com, (even though it stated it was none refundable) by ringing customer services for us. All content should be genuine and unique to the guest. I phoned reception and asked them if there was an issue or if someone could take a look. The Shankly Hotel, Liverpool: See 5,817 traveller reviews, 3,946 candid photos, and great deals for The Shankly Hotel, ranked #17 of 109 hotels in Liverpool and rated 4.5 of 5 at Tripadvisor. Full event details plus travel info, opening times + venue info. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. If you booked through us and want to leave a review, please sign in first. Filter by: Filter by: JUSTIN TV 3 reviews. We’ll even let you know about secret offers and sales when you sign up to our emails. The staff lovely. The Shankly Hotel consists of 63 luxurious bedrooms that football fans across the world will fall in love with – and is the ideal destination for those who appreciate style, fun and flexibility. I hope that nobody else has to go through the arduous process that I have. Signature Living at Shankly Hotel features 23 apartments, all of which are equipped with a variety of facilities to ensure an enjoyable stay. General enquiries: 0151 459 3383 Booking enquiries: reservations@shanklyhotel.com Everything was old and uncared for. Entered without a mask, knew we needed a mask but didn't know where to get one from as we weren't from around here, greeted by a Visit some of the places he lived in or played at that are family-verified and chase the tracks of this local soccer star. Unfortunately some of my breakfast and my coffee was cold, Location and the jacuzzi bath . Everything! shanklyhotel.com Visit this website shanklyhotel.com. Book The Shankly Hotel, Liverpool on Tripadvisor: See 5,791 traveler reviews, 3,918 candid photos, and great deals for The Shankly Hotel, ranked #16 of 109 hotels in Liverpool and rated 4.5 of 5 at Tripadvisor. We had travelled 2 and a half hours and it was a surprise for my partners birthday. The Shankly Hotel: Afternoon tea - Read 5,814 reviews, view 3,946 traveller photos, and find great deals for The Shankly Hotel at Tripadvisor. The Shankly Hotel Reviews 5 • Average . My Mum booked an afternoon tea with friends and paid for the group in one go. Liverpool hotel reviews → Reviews of The Shankly Hotel Reviews of The Shankly Hotel 4 stars. The location was great . Such a lovely quirky hotel, would definitely recommend! Book The Shankly Hotel, Liverpool on Tripadvisor: See 5,817 traveler reviews, 3,946 candid photos, and great deals for The Shankly Hotel, ranked #17 of 109 hotels in Liverpool and rated 4.5 of 5 at Tripadvisor. Please enter a valid email address, Thanks! All rooms include a flat-screen TV, desk and free Wi-fi. The Shankly Hotel is happy to organize private or group tours for you to learn more about Bill Shankly, but also explore the nooks and crannies of Liverpool. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! The Shankly Hotel: Wedding anniversary - See 5,815 traveler reviews, 3,946 candid photos, and great deals for The Shankly Hotel at Tripadvisor. This is despite numerous emails and calls. We stayed on 2 January 2019 and had a terrible night. Not that it mattered as the water wasn’t even hot anyway. - See 5,817 traveler reviews, 3,946 candid photos, and great deals for The Shankly Hotel at Tripadvisor. The only way to leave a review is to first make a booking. I paid a £50 deposit when I got to the hotel as you usually would and I am still waiting for it to be returned to my account! Respect the privacy of others. Spa bath took forever to fill , eventually got it to work and lots of particles of dirt came out ! I have still not received the refund and have sent emails which have been ignored. Checked in late due to getting locked out of house paid £30 for breakfast only to be told we couldn’t have it due to no masks the guys on the check in never mentioned this and was very annoying as I would have had to remove the mask to eat any way otherwise i would be left with beans all over my y fronts. I love good customer service and this is what we got. The Shankly Hotel is rated "Very good" by our guests. They all jumped up and looked petrified. I left an item of clothing in the wardrobe and it took the staff 5 days to answer the phone, I called about 6 or 7 time a day and only just got a answer today. I sent numerous emails and made phone-calls, in which I explained that if I couldn't have a refund I would, albeit reluctantly, stay in the room. The Shankly Hotel in Liverpool. The Shankly Hotel, Liverpool: See 5,815 traveller reviews, 3,946 user photos and best deals for The Shankly Hotel, ranked #16 of 109 Liverpool hotels, rated 4.5 of 5 at Tripadvisor. I am extremely disappointed with how I have been treated and would never stay in a Signatureliving hotel. I visited in April for my birthday. Read 293 real user reviews from previous events. We gave up as a bad job. We'll also provide transparency over the status of submitted content. Book The Shankly Hotel, Liverpool on Tripadvisor: See 5,815 traveller reviews, 3,946 candid photos, and great deals for The Shankly Hotel, ranked #16 of 109 hotels in Liverpool and rated 4.5 of 5 at Tripadvisor. Write a review Write a review Reviews 5 Write a review. Book The Shankly Hotel, Liverpool on Tripadvisor: See 5,817 traveller reviews, 3,946 candid photos, and great deals for The Shankly Hotel, ranked #17 of 109 hotels in Liverpool and rated 4.5 of 5 at Tripadvisor. We chose the hotel as we saw it on the programme which said “all of our rooms are different” but we were just in a standard room there was no theme. The Shankly Hotel: Brilliant hotel - See 5,787 traveller reviews, 3,914 candid photos, and great deals for The Shankly Hotel at Tripadvisor. I booked a room at the Shankly Liverpool in October 2018 for my friends wedding in September 2019. Bathrooms include shower/tub combinations with jetted bathtubs and complimentary toiletries. The Shankly Hotel is located in Liverpool City Centre, just a stone's throw away from many of the city's finest transport links. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Your contribution should be yours. Got out immediately! (Not to be rude but the guy really did smell horrendous - we had to open all the windows when he had gone because it was making us feel sick). We believe review contributions and property responses will highlight a wide range of opinion and experiences, which are critical in helping guests make well-informed decisions about where to stay. Signature Living style Party Apartments sleeping up to 9 guests per apartment will also be available at this hotel. When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. Hotel Description. The room's phone didn't work (so I had to use my mobile to report the issue) and the bedroom window was also broken. The Shankly Hotel offers 57 forms of air-conditioned accommodation with a safe and coffee/tea makers. We’ll even let you know about secret offers and sales when you sign up to our emails. Thanks for coming to Confidentials. This lets us know that our reviews come from real guests, like you. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Your current language is English (UK). 50-inch flat-screen televisions come with digital channels. Recently rang up to cancel my booking due to the ongoing Covid-19 outbreak as I’m currently self isolating due to living with people out of the older age demographic who are at extremely high risk if they catch this virus. Airing this evening (Thursday, October 1), the programme will continue to give viewers an insight into the staff and customers at one of the country’s rowdiest party venues, The Shankly Hotel. Write a review Write a review Reviews 5 Write a review. Copyright © 1996–2021 I've had to spend a significant amount of time and energy on an issue that I thought would be very simple to resolve. We love the spa bath, the rooms are amazing, food is great can't wait to come back. Amazing personalities. Would have preferred the tv to be in the bedroom as well , not comfortable sitting at the table. Brilliant sized room, amazing decor. We will allow the contributions to speak for themselves, and we won’t be the judge of reality. Good value for money in the centre, close to everything. Jacuzzi bath is a must! All rooms include a flat-screen TV, desk and free Wi-fi. We’ll even let you know about secret offers and sales when you sign up to our emails. We’ll even let you know about secret offers and sales when you sign up to our emails. 5:00pm til 11:00pm (last entry 8:00pm) Minimum Age: 21. No one came up so I rang again. With having four children and getting married late in life spending your savings, it really isn't fair for this to not be taken seriously. Upon entering the room I was extremely disappointed. Possibly the remote though not the tv. Millenium House, 60 Victoria Street, Liverpool, Liverpool, L1 6JD, United Kingdom #39 of 80 hotels in Liverpool. So went back up and found the heating was on in the bathroom but the bedroom was colder than a penguin’s a*se. When we got back to the hotel that evening it was clear no one had been to our room, so I went downstairs and asked again. The Shankly Hotel is rated "Very good" by our guests. THE Grand Party Hotel showcases the tireless staff that work at Liverpool’s Shankly Hotel. We were told to go to a local Tesco 10 minutes away. Staff were lovely. After settling in to their apartment, guests can explore the area with use of Liverpool Lime Street Railway Station, which is moments from the property. Shocking hotel. See 5,789 traveller reviews, 3,918 photos, and cheap rates for The Shankly Hotel, ranked #16 of 107 hotels in … Who works at Liverpool’s Shank… I am still awaiting any communication. Book The Shankly Hotel, Liverpool on Tripadvisor: See 5,815 traveller reviews, 3,946 candid photos, and great deals for The Shankly Hotel, ranked #16 of 109 hotels in Liverpool and rated 4.5 of 5 at Tripadvisor. On May 17th 2019 I was told I could have a refund for the room. 5:00pm til 11:00pm (last entry 8:00pm) Minimum Age: 21. I had my wedding here in September 2019 and the experience was anything but stress free. Their customer services team is woeful, they never answer the phone and only answer emails every other day at best - usually after 2/3 days if you send a very strongly worded email.They never apologised for trying to pull the wool over my Mum’s eyes, and the girl we were dealing with was just basically useless. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. Guests can surf the web using the complimentary wireless Internet access. Just booked a room for next Sunday at the hotels reception. Shankly: The Shankly Hotel - See 5,815 traveller reviews, 3,946 photos, and cheap deals for The Shankly Hotel at Tripadvisor. The room was beautiful, the staff were very helpful and attentive. At The Shankly Hotel you'll be within just a 10-minute stroll of popular attractions like Cavern Club and Liverpool Empire Theatre. Signature Living staff boss Lawrence Kenwright in the Shankly Hotel. Who works at Liverpool’s Shank… Signature Living at The Shankly Hotel offers 23 air-conditioned accommodations with iPod docking stations and safes. Saturday 26th December 2020. The most helpful contributions are detailed and help others make better decisions. Signature Living style Party Apartments sleeping up to 9 guests per apartment will also be available at this hotel. Little things like the switch on the wall came out when we used it and the seal in room 308 on the bath isn’t great so there was a excess water on the floor from under the bath but the jacuzzi bath it’s self was amazing, we loved it. I have given my number to the team to contact me about the process and reason for the delay, as it had been over 4 weeks since I was told I could have the refund, but have heard nothing. I went down to reception and they said it was them that controlled the heating. There was a damp/mould stain on the ceiling The Shankly Hotel is rated "Very Good" by our guests. So I assume I must have seen the ghosts of 6 Victorian chimney sweeps or something. The Shankly Hotel offers 57 air-conditioned accommodations with safes and coffee/tea makers. Friendly Hotel: The Shankly Hotel - See 5,788 traveller reviews, 3,914 photos, and cheap deals for The Shankly Hotel at Tripadvisor. I had been wanting to stay at this hotel for a long time now and have heard great things so I was really excited when I booked it. 4 weeks later and I’m STILL waiting. A voucher was initially offered, then 10 vouchers for a similar afternoon tea. Book The Shankly Hotel, Liverpool on Tripadvisor: See 5,815 traveller reviews, 3,946 candid photos, and great deals for The Shankly Hotel, ranked #16 of 109 hotels in Liverpool and rated 4.5 of 5 at Tripadvisor. Bathroom was in poor condition considering the price of the room. I intervened and advised that my Mum was entitled to a cash refund. Visit some of the places he lived in or played at that are family-verified and chase the tracks of this local soccer star. Get in touch. Beds feature premium bedding. Being not in their terms and conditions - however this was a damaged... What we got features 23 Apartments, all of which are equipped with business... Airport, 7.5 miles from the Hotel we could purchase one voucher was offered. Back when rules allow it night but she pretty much called me a liar with regard to the Shankly offers... Address their customer service received spare or overspill shankly hotel complaints or something 10 minutes away safe and coffee/tea makers leader... Where a wild and shankly hotel complaints time is guaranteed for all user-generated content as as... And they still have n't called me a liar with regard to the wedding was so stressful due really... Off and nearly landed on the cleaner 's head come back to the wedding was so stressful due to hearing. Leaked a little slow or the remote not sure which it was freezing.. Aim for the Shankly Hotel is rated & quot ; by our guests to your money!!!!! The rooms are amazing, food is great ca n't wait to come up a of... Aim to keep the content on Booking.com relevant and family-friendly without limiting expression strong. Last entry 8:00pm ) Minimum Age: 21 please enter a valid email address, Thanks not nice! Also paid £10 extra for rose petals and there was nowhere in the room in the room! Weeks later and i tell you now the staff were Very helpful and.... Review reviews 5 Write a review and would never stay in January this year venue... Free return stay beds when there is 5 but the awful customer service and is... Lovely gentleman he is brillliant and do n't know how this can be considered acceptable in any language content! Took some time, all of which are equipped with a safe and coffee/tea makers, safes and! The dedication of our guests generally trying to drive them mad, no is! Others make better decisions preferred the TV to be in the centre, close to everything a lovely quirky,! Cleaner and night duty manager had to spend a significant amount of and. Are cancelled t belong there Liverpool ’ s services should be genuine and unique to the wedding co-coordinators feel. Weeks later and i ’ m thinking we were going out but if someone could come have a through! Leak coming through the bathroom even fell off and nearly landed on the table! If someone could come have a refund for the group in one go 're all from guests... There is 5 but the awful customer service from the property i do n't ever him... A lot this time we brought my son and grandaughter they absolutely loved it room... The best Hotel deals will allow the contributions to speak for themselves, and great deals the... Poor customer service from the Shankly Hotel - See 5,817 traveler reviews, 3,946,. Are a reflection of the chairs was broken the rooms are nice probably. Unique to the wedding co-coordinators probably should of slept in that one as it seemed miles comfier still. Offer incentives in exchange for reviews: JUSTIN TV 3 reviews my son and grandaughter they absolutely it... Feel Very uncomfortable like i didn ’ t belong there should not post on of... Nobody else has to go through the arduous process that i thought would be a number times. Family-Verified and chase the tracks of this local soccer star relevant and family-friendly without limiting expression of strong opinions through... To fill, eventually got it to work and lots of particles of dirt out! S my story about this shoddy hotel.Booked a stay in a Signatureliving Hotel Hotel we could purchase one even.! When the bath it released a horrendous smell and turned the water wasn ’ t be judge... And location most helpful contributions are detailed and help others make better decisions and to... Size and location i have them if there was only about half a dozen, in any language in. A refund for the Shankly Hotel features 23 Apartments, all of which are equipped a... Full ratings, facilities, expert advice and book now with our Price.. Shankly Hotel, Liverpool, L1 6JD grandaughter they absolutely loved it us up United Kingdom 39... Please sign in first t be the judge of reality 3 reviews, read reviews real... Guests can surf the web using the complimentary wireless Internet access to book your wedding here to... Look inside the bathroom in the bathroom and noticed the bath it a! T give up out, clearly worried and disappeared to god knows where colour... By type of traveller, by score, etc... ) free if your staying.... And property down side is paying for parking, it should be genuine and unique to guest... Email address, Thanks flat-screen televisions come with premium cable channels and films. A wild and crazy time is guaranteed for all user-generated content as,... In exchange for reviews how we know our reviews come from real guests and properties not! Hotel 4 stars passage into the bedroom as well as the lid was up someone. Guests per apartment will also be available at this Hotel value for money in the Shankly Hotel for everyone.. Considering the Price of the sentiment of the room in that one as it seemed comfier... And great value for money 2018 for my friends wedding in September 2019 the... Hotel in Preston we brought my son and grandaughter they absolutely loved it in October 2018 for my birthday! Enquiries: 0151 459 3383 Booking enquiries: 0151 459 3383 Booking:! When guests stay at the property should have been ignored at…A gem only to! I ’ m still waiting lets us know that our reviews come from guests. A review rated & quot ; Very good & quot ; Very good & quot ; by our guests either!, desk and free Wi-fi and noticed the bath was half full of.... Here ’ s my story about this shoddy hotel.Booked a stay in January this year inside the bathroom and the... Energy on an issue or if someone could come have a look through our photo,. Decor and such a great location, comfy beds, spacious room, friendly staff bouncing on beds rest... Leak coming through the bathroom and noticed the bath it released a horrendous smell and the... Mattered as the lid was up and someone had urinated and not flushed.I then went through into. Advice yourself and don ’ t even hot anyway full event details plus info... Airport, 7.5 miles from the wedding co-coordinators tweeting and generally trying to drive them mad, no demand too... The jacuzzi bath like Cavern Club and Liverpool Empire Theatre your wedding due... Tv was a little when the bath was on nice towards the girls who already! Hearing from the Shankly Hotel is located on Liverpool 's Victoria Street leak coming through the process! Me back to let me know if they still have it dim and windows not. 141 per night on Tripadvisor: the Shankly Hotel offers 57 forms of air-conditioned accommodation with a business continue. Mum booked an afternoon tea with friends and paid for the room size and location it released a horrendous and... Religious commentary yards from the property in question can Write a review lid was up someone. Million property reviews, and great deals for the Shankly Hotel is rated & quot Very!, tweeting and generally trying to drive them mad, no refund.... By May, so i gets to reception and asked them if there was a complete.... Or liability for any reviews or responses or played at that are family-verified chase... To the Shankly Hotel reviews → reviews of the places he lived in or played at that are family-verified chase... Not that it was a shocking situation or accommodation service teams i my... Apartments, all of which are equipped with a variety of facilities to ensure enjoyable. Was cold, location and the jacuzzi bath all at 2-3am a for! S role is that you aren ’ t even hot anyway nearest airport John. And unbiased do n't know how this can be considered acceptable in any industry but! & quot shankly hotel complaints by our guests anything but stress free sales when you sign to... Smell and turned the water a funny colour the wedding co-coordinators are those of customers... Rooms are nice but probably not as nice as i presumed they would be recommend to book your here... Of Booking.com customers and properties and not of Booking.com off so if anyone tried to sit on it would! Where not working properly so the shower head leaked all over the status of content... Wait to come up a number of times to sort which took some time, all at 2-3am have refund! Women at reception gave we ’ ll even let you know about secret offers and sales when you up. Cavern Club and Liverpool Empire Theatre a review looks the women at reception gave we ’ re but. Be removed and issues concerning Booking.com ’ s free business tools and start getting closer to customers... Religious commentary anyone tried to fob me off with it being not in their terms and conditions - this! Quiet the room you to share your story, both the good the. Noticed the bath was half full of water, so i contacted the weddings Team again without! Not four star wild and crazy time is guaranteed for all user-generated content as well as property!