Uconnect has built the factory reset into the main menu with the 8.4AN 17.11.07 update. I could hardly believe it, but it finally took. Uconnect support acted like they didn't want to help me and I was waiting endlessly in the que for Mopar to respond to my online chat requests. My guess is he is typing the vin in Uconnect instead of following the TSB like it says. I tried it again and it gets stuck in the exact same spot. I didn't press anything and I got to step 9 out of 11 it was tittle Sierra air card and it sat on 1% for 10-15 minutes and then I guess it timed out. This week, Fiat Chrysler Automobiles sent an over-the-air update to certain 2017 and 2018 Uconnect infotainment systems, which can be found on Dodge, Jeep, Ram, Fiat … As far as I know this update applies to ALL 2019 models with these radios and applicable sales codes. Tried to do the software update via the USB with the software downloaded from Uconnect's website. ... information about the way you use the Uconnect Services that helps FCA US and Sprint improve, customize or communicate about services which are offered to you. The 2014 Ram 1500 has 8 problems reported for gps/uconnect malfunction. Last edited: Apr 15, 2015. 4 GSM cellular for the embedded sierra wireless aircard (CLARET VIOLET) Very curious why you are wanting this info? Downloaded the update to it. just dont touch anything. As of now neither the "commercial jailbreak" supports new versions (well yes they were using exactly the same file to start with Also 16.51.x or newer appears to be no go: uconnect-8-4-8-4an-update EDIT: haven't got 17.09.07 to try, but on 17.11.07 manifest.lua has changed and the last block/ search keyword is "ota_update" instead. Plugged it in the car with ignition on start. I love my truck but having to deal with these guys is just ridiculous. I decided to try the usb one more time and low and behold the update passed the "Embedded Air Card" and the rest of the steps. Yeah it's pretty sad. Well yesterday tried to upgrade my Uconnect software in my 2013 Ram it has the 8.4 touch screen and every time it would get stuck and freeze on step 10 out of 11 and it was the step called Embedded Air Card. i just updated mine and yeah, there's a few parts where it looks like its stuck and it does reboot i think 3 or 4 times during the overall process. And now it doesn't work at all except it says insert usb. i too had to turn the car back to run after a while but it didnt interrupt the update. This is the Uconnect® support page for Dodge vehicles like the Dodge Challenger, Durango & Charger. OK – Case Manager finally called back from Uconnect. This dealer is just terrible. I explained the problem I was having with the Clock running slow and the Navigation not working well. 2105 Jeep Grand Cherokee w/Uconnect. This. 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