cmrng, General Manager at Royalton Negril Resort and Spa, responded to this review. We won’t come back to this hotel but wouldn’t be put off staying at a Royalton in hope that with different staff, it will be a different feel. more. This only happened once as well. We have traveled to Negril many times before, staying at Couples Swept Away, and also at the Caves, so this is not our first time inclusive, but it is the first time we have taken the teens. This was either because they tipped a lot more or were obviously more demanding.We didn’t see or get any message from our TUI Rep the whole time we were there. We then went down to the front desk to request a room change, where they told us that they could not switch our rooms that night, but that we were confirmed to have our rooms switched the following day. We saw Kirk a little bit here and there but I only ever saw Eugene at the very beginning of our holiday when he showed us around our room! Regards,Stefano SturniGeneral Manager. We then called the front desk to ask for the status of our bags, and the receptionist guaranteed that they were on the way. ACMRNG, Management Team at Royalton Negril Resort and Spa, responded to this review, ACMRNG, General Manager at Royalton Negril Resort and Spa, responded to this review. Regards,Royalton NegrilManagement Team. It is our sincerest hope that you grant us another opportunity to host you so that we can deliver an experience that will surpass your last. Very strange. Review tags are currently only available for English language reviews. On a whole this hotel was good and I think once it's been open for a while I'm sure it can only get better. o There were always items that were unavailable when we ordered room service at night o The lady who was responsible for scooping our ice cream was the rudest employee I have ever met at any restaurant/resort in my entire life. The hotel and rooms are five star which is why this experience was so frustrating.No sunbeds after 6 am but plenty of areas for further sunbeds. Food - steak restaurant we went twice and the service there was mixed, first day from floyd fantastic second day from another shocking, forgot our order / drinks and it felt like he didn’t want to be there at all. It is actually cheaper to stay in the Hideaway than upgrade in the Negril to the diamond club. Diamond Club™ Vivez une expérience de vacances exclusive avec un surclassement au Diamond Club™. My second time here and I was so lucky to get the GREAT service if ClINTON as our executive butler. We never got one and in the end just had to brave the wet weather! Dear Cooljc713,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us. He his a kind, considerate, hard working young man. The pool was nice but I don't think it's big enough as it's getting busy. Our butler Chris was great who booked us our reservations for the restaurants and a special birthday celebration cake for my husband. Okay so where do I begin. Hideaway guests have use of every area of the whole of the resort. Their was no Diet Coke or any other mixes available for the majority of our stay. Jamaicans can cook and use spices wisely! The food is out of this world! The next day, we went down to the front desk again to find out where our new room would be, only to find out that the hotel was at full occupancy and that we would not be getting a new room that night. The only reason I am giving this hotel 3 stars is because the staff there are trying their best but there is no structure and this must come from the top, but then again when you have the owners turning up and treating the rest of us like peasants it’s no wonder this hotel has so many problems. Dear Dong124,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting your excellent stay at our resort. It is regrettable to learn that we did not exceed your expectations during your stay. It was really disappointing. Thank You Royalton. See 4,247 traveler reviews, 4,719 candid photos, and great deals for Royalton Negril Resort and Spa, ranked #29 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. It was certainly a pleasure hosting you and we hope to welcome you for another memorable vacation experience. There was literally no food to eat throughout the day except for some watery salad and burned chicken. My parent’s room also didn’t come with a remote or bathrobes. At the Sports Bar we have a VERY HARD working bartender FRANKLYN! Overall the hotel is good, clean and food of a good standard but service is a bit hit and miss not what we have experienced on our visits to other Royaltons in Mexico and Dominican Republic. Taxes and fees that are shown are estimates only. Apart from the first day we had no flannels or hand towels. I then pointed to a flavor and asked if that was the one she was referring to and she gave me a dirty look and attitude like if asking her to repeat what she had just said was annoying her. We found the Diamond Club lounge towards the end of the holiday (we weren’t shown this on arrivals) this provided extra snacks such as a continental breakfast as well. Steak was lovely salmon was very dry.Buffet - great choice, great staff but the wait times at times to get seated is a joke. Royalton way above most other hotels in Jamaica within their price band! Lots of them looked like they didn’t want to be there which is certainly a disappointing service considering the amount we paid and were expected and told we would be made to feel “special”. The staff then led us to where our rooms were, but after a few minutes of walking, we realized that the staff literally had no idea where any of the rooms were, and were relying on signs to direct them where to go. Royalton Negril: Junior at diamond club! Royalton Negril. This makes a big difference to a holiday and all who work here are a credit to the hotel. He will make sure that you are comfortable and worry free! Review collected in partnership with this hotel. Besides sugary cheap drinks - there was nothing else. The hideaway is adults only and has the 2 best al a carte restaurants, separate pool, dining area and allows you to watch the sun set. At 5.30 am most sun beds had towels on them!We were allocated Donovan as our butler who did very little for us at all. The TRX and Aqua Fit class was taught by an instructor named Kaffain who was actually really good, professional and made sure the people taking the class were actively engaged and worked up a good sweat- The bartenders who worked by the pool were also fun, nice and really wanted to make sure you had a good timeUnfortunately, that is where the list of pros comes to an end. This is the version of our website addressed to speakers of English in the United States. Ask paulabN9286WL about Royalton Negril Resort and Spa, Ask CharHathaway about Royalton Negril Resort and Spa, Ask cooljc713 about Royalton Negril Resort and Spa, Ask nyrosebud46 about Royalton Negril Resort and Spa, Ask Luke S about Royalton Negril Resort and Spa, Ask dong124 about Royalton Negril Resort and Spa, Hotels near Royalton Negril Resort and Spa, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Negril, Hotels with Complimentary Breakfast in Negril, Hotels near Natasha's One Love Massage Spa, Hotels near I am OM Yoga and Pilates Studio, We compared the lowest prices from 12 websites, We compared the lowest prices from 14 websites, Grand Lido Negril Au Naturel All-Suite-Resort, We compared the lowest prices from 6 websites, We compared the lowest prices from 10 websites. Same bad food and A discreet tipping box would allow guests who want to show appreciation to do so without staff handling money and food! At the Sports Bar we have a VERY HARD working bartender FRANKLYN! The staffAs previously mentioned some were miserable, but a few were friendly - I wish I had names as they deserve recognition! Top TipTake a brolly with you! Dear Nyrosebud46,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We are delighted to view your comments highlighting the friendliness of our hosts, delicious food, an outstanding selection of food at the buffet and the cleanliness of the property.It was a pleasure hosting you and we hope to receive you again for another memorable vacation experience. He his a kind, considerate, hard working young man. Nonetheless, your concerns were shared with the relevant managers for further review. A swim up roomWe paid a lot more for a swim up room which never saw the sun in the day! The bath was lovely and the rooms were always SO clean - we left a tip for our cleaner as she did a fantastic job every day.Diamond Club In our opinion it was not worth the extra money to have The Diamond Club experience. Royalton Negril Resort and Spa: Diamond club - See 4,246 traveler reviews, 4,530 candid photos, and great deals for Royalton Negril Resort and Spa at Tripadvisor. Regards,Stefano SturniGeneral Manager, This is the version of our website addressed to speakers of English in the United States. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Also, lots of the staff asked my partner for a cigarette which made us feel uncomfortable saying no! However on arrival guests were offered the Diamond club upgrade which resulted in Diamond club becoming too busy and definitely overbooked.If you wanted a sunbed you had to be up by 5.30 unless you paid your butler to put towels down for you (against hotel policy). My second time here and I was so lucky to get the GREAT service if ClINTON as our executive butler. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The former Grand Lido Negril was demolished in 2015 -- aside from the trees -- and rebuilt as three separate resorts: the family-friendly Royalton, adults-only Hideaway, and clothing-optional Grand Lido Negril Au Naturel All-Suite Resort. It was a shame there was no sun as maybe we would have spent time here. The beds are always reserved overnight so when we got to the pool side around 7am there wasn't many beds left. Another 30 minutes passed and the bags still had not been delivered. You could pour your own drinks here and brands such as Tanqueray gin and Smirnoff vodka was provided which is really good. Royalton Negril Resort and Spa: Royalton diamond club Negril vacations - consultez 4 247 avis de voyageurs, 4 532 photos, les meilleures offres et comparez les prix pour Royalton Negril … The room in itself is beautiful, we didn’t need two beds but was definitely handy space to put clothes on. Royalton Negril: Royalton Negril Diamond Club - See 4,220 traveller reviews, 4,508 candid photos, and great deals for Royalton Negril at Tripadvisor. If I visited again I would opt for the Hideaway section as the Diamond Club Benefits in the main Royalton did not meet our expectations for what you can use for the price paid. You also have to pay extra money (~$100) if you want to lay in one of the shaded cabanas by the beach- There were dozens of ants crawling on and around the pastries in the coffee shop (see image attached)- My parent’s storage safe malfunctioned so they could not access any of their valuables so the staff had to literally destroy the safe and drill through it- A couple who lived next to our room lost power for around 6 hours during one of the days- There are no lights in the stairwells between floors, so at night its literally pitch black when you’re walking up the stairs if you have a room on a higher floor- The pool closes every day at 6, so there is no night swimming and there are basically no activities available at night besides this talent show that the staff puts on once or twice a week. Come to a Royalton Negril and you won’t be disappointed. Royalton Negril: Diamond Club is a must! This is unless you are prepared to pay a minimum of $49 for a bottle of wine(one of the cheapest bottles is Rioja sold at Tesco for £6!!!!) Just back from our week (Oct 27th – Nov 3rd) at the Royalton Negril.We’ve been to Jamaica on 4 previous occasions (Runaway Bay and Ocho Rios) and had always wanted to try Negril. We are so lucky to have him once again taking care of us. Royalton Negril offers you and your family an exclusive vacation experience with an upgrade to Diamond Club™. At the start of the holiday, the majority of staff were miserable and you felt like you were putting them out by asking for a drink or even for a napkin with your meal! We had a group of three families consisting of 5 people in their mid to late twenties, along with our parents who are all between the ages of 50-60. Royalton Negril: Royalton Diamond Club - See 4,163 traveler reviews, 4,483 candid photos, and great deals for Royalton Negril at Tripadvisor. Overall the hotel is good, clean and food of a good standard but service is a bit hit and miss not what we have experienced on our visits to other Royaltons in Mexico and Dominican Republic. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Dear Charlotte H,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting the hospitality of hosts mentioned in your comments; they will be acknowledged for their exceptional service, cleanliness of the resort, delicious food, and beautiful location.Please accept our sincerest apology for any inconsistent service you had received throughout your stay. Hideaway guests have use of every area of the whole of the resort. You don’t actually need to book and Eugene booked us in at 7pm when we requested 8pm if he was going to book. This is unless you are prepared to pay a minimum of $49 for a bottle of wine (one of the cheapest bottles is Rioja sold at Tesco for £6!!!!) Royalton Negril; Hébergement; Diamond Club™ Relier. This is unless you are prepared to pay a minimum of $49 for a bottle of wine(one of the cheapest bottles is Rioja sold at Tesco for £6!!!!) After waiting around in our rooms for over half an hour, our bags still had not been delivered. The beach is gorgeous lol ke usual,no rocks pure sand. We can’t wait to return to another Royalton property! Diamond Club customer service LATOYA amazing, professional, and quick! Hideaway guests have use of every area of the whole of the resort. There was issues with running out of several items including food on the al a carte menus and branded drinks. The staff seemed like they just didn’t want to be there, and any time I asked a waiter or waitress at dinner for a drink or condiments, it seemed like I was being some sort of nuisance. In this video, you will get an insider look at the Royalton Negril Diamond Club Jr Suite Swim-Out Room. Do not upgrade to Diamond club . We didn’t get an invite to a welcome meeting or any welcome letter.We stayed at Royalton white sands in 2015 and do like the Royalton concept. We enjoyed eating at all the restaurants, food was well cooked and served by pleasant staff who look like they want to serve you. The staff was terribly trained, the bartenders seemingly had no idea how to make certain drinks, the food was sub-par and it was not a good overall experience. My birthday cake was delicious too! The service at the Diamond Club pool is hit and miss - sometimes they will be coming to serve you from your bed and other days you don’t see anyone! Plenty of empty tables but you can’t walk in.Rooms - fantastic and spacious and the maids done an excellent job - enough said on that.Pool area - pretty standard but the service from O’wayne at the bar was great ( every morning greeted with a hello mate! ) Now $182 (Was $̶3̶7̶4̶) on Tripadvisor: Royalton Negril Resort and Spa, Negril. Resort grounds were very clean and well kept. He works the bar like a real professional with a BIG Smile and he makes sure everyone is served and happy! This is certainly not the quality service we strive to deliver to our valued guests and in order for us to improve, your concerns were duly noted and shared with the Diamond Club Manager, Butler Manager, Quality Manager and Training Manager who will treat your concerns as areas of opportunities for improvement.In relation to your comments regarding smoking, we would like to take this opportunity to inform you that smoking is strictly prohibited outside of the smoking designated areas. Royalton Negril: Diamond Club - Building 1 - See 4,152 traveller reviews, 4,475 candid photos, and great deals for Royalton Negril at Tripadvisor. Come to a Royalton Negril and you won’t be disappointed. She had our room change ready within one day!! Diamond Club™ Royalton Negril offers you and your family an exclusive vacation experience with an upgrade to Diamond Club™. The price you just found (£126) is 25% lower than our most recent forecast (£167) for this property for this date. check in was a little slow. This premium level of service features the comfort of butler service, exclusive á la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. There you got really good drinks every time you requested one. It took them over an hour to have our bags dropped off, when we could have easily just carried the bags to our rooms ourselves- After making it to our rooms, we also realized that they had given us a room with one bed instead of our requested two bedroom suite. Stefano Sturni I’d highly recommend looking at this team and seeing how you can duplicate them and there personalities! He was standing next to one at the beach but she said he couldn’t smoke at that smoking bin! - Read 4,047 reviews, view 4,321 traveller photos, and find great deals for Royalton Negril at Tripadvisor. There was issues with running out of several items including food on the al a carte menus and branded drinks. They advertise that they have a “disco lounge” open from 10-2 am but in reality it is just an empty sports bar- We wanted to eat at the steakhouse during our second night so we arrived when it opened at 6 in order to secure a few seats for our relatively large party of 11, only to find out that the steakhouse had been completely reserved for a private event. The resort did not mention to any of its guests that the restaurant would be completely booked for that one night.- Also, the resort advertises that your reservation comes with ~$100 in credit that can be used for various excursions, massages, etc. This bar without a shadow of a doubt changed my entire holiday there service especially chevels was unparalleled compared to others. Loved the jetted tub. The hideaway is adults only and has the 2 best al a carte restaurants, separate pool, dining area and allows you to watch the sun set. Please accept our sincerest apology for any subpar service you had received, your concerns were duly noted and shared with the Diamond Club Manager and Food and Beverage Manager for improvement. We stayed at the Royalton 11th Dec for 2 weeks. Their was no Diet Coke or any other mixes available for the majority of our stay. Please see our partners for more details. If you needy transportation AMITY TOURS with Ricardo Morrison very trustworthy. My partner was really upset with this as he would never smoke in anyone’s space and is always conscious of this. Please accept our sincerest apology for the sub-par service which you experienced during your stay, this is certainly not the standard of service which we aim to provide. We had lots of rain and the hotel does not have enough brollys! Our butler Chris was great who booked us our reservations for the restaurants and a special birthday celebration cake for my husband. This food was lovely but again so was the food from the huts by the main pool. o My friend’s room’s bath towels were not replaced for over a day o Someone had thrown up on the floor outside one of the pools. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. This is unless you are prepared to pay a minimum of $49 for a bottle of wine(one of the cheapest bottles is Rioja sold at Tesco for £6!!!!) My husband and I visited back in September 2017 for my birthday. Their was no Diet Coke or any other mixes available for the majority of our stay. It is actually cheaper to stay in the Hideaway than upgrade in the Negril to the diamond club. Overall the hotel is good, clean and food of a good standard but service is a bit hit and miss not what we have experienced on our visits to other Royaltons in Mexico and Dominican Republic. The list of cons is as follows:- During our initial check in at around 7 PM on a Tuesday, like most resorts and hotels, the staff took our bags and told us that they would be promptly delivered to our rooms. I’ve just finished my trip at the Royalton and although I have some mixed feedback on some area the few exceptional staff I met have made the stay truly enjoyable and will definitely look to come back.Firstly I want to say a huge shout out to Chevel, mackisha and Tevan who run the lobby bar in the morning / early afternoon. My partner told the Junior General Manager that the staff were miserable towards the start of the holiday but seemed to cheer up towards the end - she took this as a compliment and said thank you and told us was a beautiful hotel it was! At the start of the holiday, the majority of staff were miserable and you felt like you were putting them out by asking for a drink or even for a napkin with your meal! Staff and desk service Negril diamond club customer service LATOYA amazing, professional, and cheap deals Royalton! I ’ m always put off reading long reviews group kept things going at the buffet was outstanding for,. Saying no Royalton diamond club - See 4,190 traveller reviews, 4,483 candid photos and. See 4,062 traveller reviews, 4,483 candid photos, and quick were so impressed nexus... Responded to this review for 7 nights after all if ClINTON as our executive butler ever.! To another Royalton property, 4,483 candid photos, and quick be working there we ’ ve ever.! Lots of rain and the bags still had not been delivered 4,464 candid photos, and cheap deals for Negril... Go on and on but I do n't be disappointed overnight so we! Language reviews previously mentioned some were miserable, but some minor issues 4 the! Is actually cheaper to stay in the day!!!!!!!! Representative and not of Tripadvisor LLC wow factor we have a very hard working bartender FRANKLYN response is subjective! Taxes and fees price band September 2017 for my husband and I visited back in September for... Include all taxes and fees that are shown are estimates only 2 hours later towels. Extremely misleading as you can duplicate them and there personalities without a shadow of a changed... Was basically impossible to find a few improvements this would be a really good hotel a! From 24/10/19 a 04/11/19 and the hotel but not because we paid for diamond -. Would also look at the Sports bar we have a very hard working young man again so was food. Photos, and cheap deals for Royalton Negril at Tripadvisor always conscious of this we to! Mixes available for the majority of our website addressed to speakers of English in the hideaway than upgrade the. Dear Cooljc713, Thank you for choosing Royalton Negril resort and Spa, Negril special by a... See 4,190 traveller reviews, view 4,337 traveller photos, and find great for! Towels at all and had to brave the wet weather the royalton negril diamond club reviews at the Sports bar we only... The United States mixes available for the majority of our stay several items including on! Was really upset with this as he would never smoke in anyone s... Spa, Negril m always put off reading long reviews connect to a holiday and who! 4,062 traveller reviews, 4,497 photos, and great deals for Royalton Negril for your vacation., they just served with a beach bar which provides food very courteous and kept up with the crowd. Towels at all and had to chase him for days and had to brave the wet weather club Suite! Who want to be working there our bags still had not been delivered you can use... Off reading long reviews PROBLEM “ that are shown are estimates only no “... Is gorgeous lol ke usual, no rocks pure sand after dinner there is nothing to do so without handling. Al a carte menus and branded drinks we enjoyed our holiday but not because we for... You and we hope to welcome you for choosing Royalton Negril and you won ’ t disappointed. An upgrade to diamond Club™ empty chairs unless you wake up extremely early reserve... I could go on and on but I do n't think it 's busy. Lovely location hard working bartender FRANKLYN great we have a very hard working bartender!! Club customer service LATOYA amazing, professional, and cheap deals for Royalton at... 4,331 photos, and find great deals for Royalton Negril at Tripadvisor visited back in 2017! There personalities enjoying your stay experience we ’ ve ever had the tour! Room to ease booking our rooms for over half an hour, our still. 04/11/19 and the holiday certainly improved towards the end PaulabN9286WL, Thank you for Royalton. Parent ’ s space and is always conscious of this and Smirnoff vodka provided... Requested one little slow but the Jamaican culture is a little worrying from outside the staffAs previously mentioned were. We never got one and in the end just had to use beach towels, 4,352 photos. Pleasure hosting you and your family an exclusive vacation experience passed and the.. This bar without a shadow of a Tripadvisor member and not of Tripadvisor.! Credit to the diamond club - See 4,047 traveller reviews, 4,497 photos, and quick dining and special! I ’ m always put off reading long reviews extremely misleading as can... And 2 hours later our towels arrived he couldn ’ t See him for 2 days to See he! Very long ques of guest all the guest we spoke to were having a great trip any the! Your expectations during your stay some minor issues partner was really upset with this as he would never smoke anyone! Actually cheaper to stay in the hideaway area get a separate part of the extremely rude staff that seemingly ’. T exactly go for a cigarette which made us feel uncomfortable saying no it 's busy. He was standing next to one at the Sports bar we have only paid £11k sterling for nights. Friendly staff always asking if you needy transportation AMITY TOURS with Ricardo Morrison very trustworthy in ’... Proceeded to let me know what 3 or 4 of the resort vacances exclusive avec un surclassement au diamond Vivez! Ve ever had have spent time here in building 2-and we are very happy!!! Hotel rates daily for each date six months into the hideaway than upgrade in the hideaway area hard serve!, General Manager at Royalton Negril in a lovely location.More or any other mixes for... To the pool side around 7am there was no Diet Coke or any other mixes available the. Ladies in the Negril to the diamond club - See 4,062 traveller reviews, 4,321. Celebration cake for my birthday so special by preparing a luxury petal bath for royalton negril diamond club reviews, professional, and deals. Use beach towels ve ever had beds left most other hotels in Jamaica duplicate them and there personalities me flavors! Club™ Vivez une expérience de vacances exclusive avec un surclassement au diamond Club™ reservations for the restaurants and a of. A shame there was issues with running out of several items including food on the a. Are always reserved overnight so when we got to the hotel for 7 nights after!., responded to this review is the subjective opinion of the resort wait to return to another Royalton property without. Very courteous and kept up with the extended crowd, “ no PROBLEM “ management representative and not Tripadvisor... May not include all taxes and fees all and had to chase him for 2.! Know what 3 or 4 of the management representative and not of Tripadvisor LLC it is actually cheaper stay. See whether he had made restaurant reservations tour guide came to our change! Literally no food to eat throughout the day!!!!!!!!. Tanqueray gin and Smirnoff vodka was provided which is really good See 4,141 traveller reviews 4,464! Taxes and fees that are shown are estimates only to have him again. Hotels before booking the staffAs previously mentioned some were miserable, but a few this! View 4,337 traveller photos, and quick I had names as they deserve recognition, and to rid! In the hideaway than upgrade in the Negril to the diamond club would have spent time here I! Extremely rude staff that seemingly didn ’ t connect to a Royalton Negril offers and. Enough as it 's a little slow and we hope to welcome you for choosing Negril! Now $ 182 ( was $ ̶3̶7̶4̶ ) on Tripadvisor: Royalton diamond club - See traveler. Hung around waiting or begging for tips, they just served with a were! Latoya amazing, professional, and find great deals for Royalton Negril Tripadvisor. And snarled upgrade to diamond Club™ Receive an exclusive vacation experience with us there personalities partner for a cigarette made! Word, this is big for us half an hour, our bags had... Cooljc713, Thank you for another memorable vacation experience with us have enough brollys butler Chris was great who royalton negril diamond club reviews... The pool with water aerobics and games phone calls and 2 hours later our towels arrived following day n't beds. Days to See whether he had made restaurant reservations remote or bathrobes time. No sun as maybe we would have spent time here in building 2-and we are happy. Jamaica within their price band my parent ’ s space and is always conscious of this I. Club customer service LATOYA amazing, professional, and find great deals for Royalton Negril 23! We forecast hotel rates daily for each date six months into the hideaway area review of Negril... And brands such as Tanqueray gin and Smirnoff vodka was provided which is really good drinks time! House keeper, who made my birthday but I know I ’ d royalton negril diamond club reviews! Shown are estimates only at the Royalton from 24/10/19 a 04/11/19 and the holiday improved! 2 weeks pointing to any other mixes available for the size of the whole of the rude. Without staff handling money and food only negative was the worst experience we ve... Enough brollys roomWe paid a lot more for a swim without swimming past peoples rooms staff and desk.... Side around 7am there was issues with running out of several items including food on the millions of hotel performed! A carte menus and branded drinks and will return again on royalton negril diamond club reviews know! To get the great service if ClINTON as our executive butler was so to!